Posted on April 2, 2019
- Identify personas across potential ISA members and build out personas using research, survey data, past purchases, membership data, and member interviews
- Choose a focus for content mapping and strategy
- Up-sell to “Lorne Local Shop” on who ISA is, what ISA can do, and about company membership
- Increase 365-sales
Deliverables: Persona Matrix, Cards, Content Mapping Workbook & Worksheet
Content Strategy & Mapping Workbook:
Content Strategy Worksheet:
Assets: “Nico New Installer” & “Max Mature” Buyer’s Journey
Goal: Find new members
Digital Marketing Workbook for Wallcovering Installers
9 Tips for Attracting Table Talent
Selling and Marketing Yourself 101
Operational Expenses Checklist
Measuring the Benefits of Membership: Your ROI Toolkit
Facebook Ad: to gain reach for our Marketing Workbook lead magnet and targeting out leads from the pilot program for a lookalike audience to better target ad dollars:
Assets: Coin Laundry Association Buyer’s Journey
Goal: Gain new members
“I hope you are comfortable, because this is the part where I gush about how — after decades around this group — I get to say these assets are the most remarkable documents/sales pieces/education assets that we, as a group, have ever had. And “remarkable” does not do proper justice to your effort.
I had to wistfully pause after reading the initial Max assets…to realize that for new prospects, this image will be their impression of this organization–is beyond what we ever imagined.
It is as if you took an aging stage actress, drifting in her career, and with a little charm school polish, a few new head shots…you have revitalized everything to allow her to find that long misplaced true potential.”
~ Greg Laux
WIA’s membership will decrease 63% in eight years and they had no marketing efforts in place. They’ve given themselves a five year window to build a sustainable framework.
We proposed full service Marketing Automation to help them bridge the retention gap with recruitment strategies. We implemented automated personalized lead funnels, defined personas, and organized lead scoring components to gain insight into the sales cycle and easily create landing pages and email assets to put out into the market. We studied real member’s profiles to determine a focused picture to center our content strategy around. We researched, strategized, and wrote eBooks, assets, and distributed across organic and paid channels.
We created three assets each for two personas to drive leads through a sales funnel at each stage of the buyer’s journey. In 3 months we produced 48 leads (one new member), increased web traffic 27%, and produced 12 blogs, daily social posts, and contests to drive community engagement.
We determined a Max mid-level installer persona and a Nico new installer persona.
HighRoad marketing Lead Magnet and eBooks:
2019 Association Marketing Predictions
Using Free Newsletters to Nurture Prospects Into Customers
May 2017 Webinar: Using Digital Advertising for Membership Growth
April 2017 Webinar: SEO + Content: The Perfect Match to Generate New Revenue
March 2017 Webinar: Online Advertising ROI Toolkit